At New Horizon Centre we strive to make a real difference to the lives of the young people in our care and it is very rewarding when this is acknowledged through the inspection process.

The following are extracts from three recent CSCI Inspection reports:

Home A - "The staff team worked well together and demonstrated a high level of motivation. Those spoken to clearly want the best possible outcomes for the young people accommodated.”

The young people themselves reported a high level of satisfaction with the care they were receiving at the home. Despite being a very busy home young people were getting lots of one to one time with staff.”

Home B - “The staff worked well as a team and are given a good deal of support by the Registered Manager. The young person felt happy and secure in her placement and appreciated all the care that she is given by the staff team. She said that the staff are ‘caring’ ‘don’t work for the money’.”

“The staff had been proactive and creative in trying to encourage the young person to socialise both within the organisation and outside the home. She clearly appreciated this.”

Home C - “The two young people in this home seemed to be happy and to enjoy very positive relationships with staff. The inspector thought that standard 21 was exceeded because the atmosphere of the home was one of warmth, genuine interest in the young people, and the day to day experience of the young people in the home is very positive. This is what good childcare is all about and it was a real pleasure to be able to speak with young people who are happy with their care, and with such motivated staff who are keen to go on training and learning.”